Ordering, shipping, returns/exchanges

How long does production take?

Each dress and separate piece is made to order. Standard production time is 4–8 weeks. Ceremony gowns may take up to 10 weeks.If your order is time-sensitive, please contact us at info@cosettethebride.com or fill out the contact form before placing your order.

Where are your dresses made?

All designs are created and handcrafted in Lithuania ( EU) using high-quality materials and refined craftsmanship.

Can I request fabric swatches?

Yes, fabric swatches are available upon request to help you feel confident in your choice.

What is the difference between Standard Size and Custom Fit?

Standard size is made according to our size chart, which reflects actual body measurements.
Custom Fit allows us to adjust proportions between bust, waist, and hips, including custom length to reduce the need for alterations and ensure a more precise fit.

Will I need alterations?

Our Custom Fit option includes not only bust, waist, and hip measurements, but also height adjustments. This helps significantly reduce major alterations that are often needed when ordering a standard size. While small refinements may still be required, Custom Fit minimizes the most common fit adjustments.

How should I take my measurements?

After placing a Custom Fit order, we will guide you through the measurement process with clear instructions to ensure accuracy.

Do you offer made-to-measure tailoring?

Our Custom Fit option includes proportional adjustments based on your measurements. It is not a fully bespoke couture service with multiple fittings very minor local alterations may still be needed.

Can I return/exchange my order?

Standard Size dresses and separates may be returned or exchanged within 14 days of delivery. A 20% restocking fee applies to all approved returns. This fee covers handling, administrative costs, shipping, customs fees, and restocking expenses. Items must be returned unworn, unaltered, and in original condition.
Custom Fit orders are final sale and are not eligible for return or exchange, as they are adjusted to your individual proportions.